Elite Jewelers Group LLC

Every order is securely packaged in Elite Jewelers packaging, fully insured, and shipped with trusted carriers. You’ll receive tracking as soon as your order leaves our store. For special delivery requests, our team is happy to help.

We accept all major credit and debit cards, along with secure online payment methods processed through encrypted checkout for your protection.

For clients who prefer flexibility, we offer thoughtfully structured financing options, including 12 months of 0% APR through Synchrony Bank (subject to approval) and 90 days interest-free financing through Acima and Snap Financing.

We gladly offer exchanges within 90 days of purchase and refunds within 14 days of purchase, provided the item is returned in its original condition with proof of purchase.

Please note that items that have been resized, custom-designed, or specially ordered are considered final sale. Purchases made through financing or leasing are eligible for exchange within 90 days but are not eligible for refund.

Watches must be returned unworn, in their original box, with all tags attached.

Our custom design experience begins with a private consultation where we take the time to understand your vision, preferences, and budget. From there, we create detailed CAD renderings so you can see your piece before it’s crafted.

Once approved, our skilled artisans bring your design to life using carefully selected materials and precise craftsmanship. Every step is guided with care to ensure your piece is as meaningful as it is beautiful.

Our team is here to provide personalized assistance at every step. You may reach us through our Contact page, by phone, or by visiting one of our showroom locations.